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Customer Satisfaction Policy

Services

EDO RSS understands the importance of an effective maintenance and support system after product deployment. EDO RSS uses an integrated support and services group to ensure that our equipment continues to perform at the same high level throughout its lifetime.

EDO RSS offers an integrated support system. Elements available include:

  • Equipment maintenance
  • Field modifications
  • Freight forwarding
  • Total package fielding
  • Logistics automated maintenance and supply systems
  • Bar-coded warehousing
  • Repair parts support and/or procurement
  • New equipment sustainment
  • Training
  • Technical support for both U.S. and foreign manufactured weapons systems. (Use of available technical publications and training materials is the norm. Translated documentation is used when customer directed.)

EDO RSS also provides full systems integration for modernization requirements, includes upgrade concepts, components and spares, training, technical documentation, and technical assistance.



EDO RSS, 18705 Madrone Parkway, Morgan Hill, CA 95037
Main Phone (408)201-8000, Fax (408)201-8010
RSS-Marketing@EDOCorp.Com